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1. Who We Are:
GeneLab is a Limited Liability Company committed to delivering quality medical and diagnostic services while ensuring the privacy and security of your personal information. As a HeFRA-certified laboratory based in Ghana, we adhere to global standards in medical diagnostics.

2. Media:
Our website may contain media elements, such as images or videos, intended to enhance your user experience. We assure you that these media files are carefully selected and used solely for informational and educational purposes related to our services. We do not use media content to collect personal information without your consent.

3. Cookies:
GeneLab employs cookies to enhance your browsing experience on our website. These small data files are stored on your device and help us analyze website traffic, customize content, and improve our services. You have the option to accept or decline cookies through your browser settings. Please note that rejecting cookies may limit some functionalities of our website.

4. Additional Information:
a. Data Security: We take extensive measures to secure your data from unauthorized access, disclosure, or alteration. Our security protocols align with industry best practices to ensure the confidentiality and integrity of your information.

b. Third-Party Links: Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any linked websites.

c. Updates to Privacy Policy: GeneLab reserves the right to update this Privacy Policy as needed. Any changes will be reflected on this page, and we encourage you to check periodically for updates.

d. Contact Information: For any privacy-related inquiries or concerns, please reach out to our dedicated privacy team at [contact email/phone]. We are committed to addressing your questions and ensuring a transparent and secure experience with GeneLab.

By using our services, you agree to the terms outlined in this Privacy Policy. Your privacy is of utmost importance to us, and we strive to maintain the highest standards in safeguarding your personal information.

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